Warranty

WE OFFER PEACE OF MIND AS STANDARD

We provide a fully comprehensive, no quibble, 3 month PERSONAL GUARANTEE warranty, on all our retail cars.

The first 3 months literally covers EVERYTHING (*faults that were present at the time the car was sold to you).

Anything from a blown bulb to an unexpected noise, to major engine and gearbox failure (which we're definitely NOT expecting!) We will solve your concerns. All parts and labour are covered by us, for your peace of mind.

Free loan car as standard!

Free of charge, fully insured by us - we just ask you to replace any fuel you use :)

If you breakdown within your 3 month period, you are welcome to have your Roadside Recovery provider bring the vehicle straight to us.

We provide a free loan car to you, if your car is off the road for any length of time, due to a warranty issue.

Customer Reviews

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Thanks Steve for a good job well done to one and all at familycarsales

Jimmy Burt Plastering Services

I brought the candy red mondeo estate titanium x Great car absolutely loved from the minute I saw it. Fantastic service and friendly staff would highl... Read More

Mr Allen

Excellent staff, lovely car ticked all the right boxes, thank you to the lovely Gemma who was so helpful, definitely would recommend this company to a... Read More

Susan Woollard

I purchased a Ka for my daughters first car, and have very high praise for this company, the car was very well presented, and any communication sent w... Read More

Andy

We just wanted to say how pleased we were with the help, service and patience from everyone whilst we were trying to find a car that suited our needs.... Read More

Rachael

Picked up my civic today and its gave me a massive smile. Can't give enough praise for this garage. Steve the owner is brillent so friendly and answer... Read More

Wayne

Highly recommended,, we have now upgraded both our cars and have been very well looked after . From Start to finish and the after care has been brilli... Read More

Louise Hewitt

What a perfect, pleasant and reassuring time we had getting our big family car from Steve and all at Family Car Sales. We gave him a set of (probably... Read More

R Jones

My wife and I decided last year it was time to trade in the family car for something a bit newer and hopefully more reliable. Previously when purchasi... Read More

Sam J

We got our car from cator family cars at the beginning of may...Sophie and Steve were so welcoming, helpful and made our car searching so easy. We hav... Read More

Leah Downes

turned up to have a browse. got a lovely welcome. asked if we would like a cuppa and the kids a cold drink. the lady then took the kids out the heat a... Read More

sinclaire maynard

I’ve had the pleasure of purchasing from Family Car Sales and I can honestly say it was an absolute pleasure to do business with them. I would like... Read More

Sally Jones

It might seem odd to give a great review of a garage that hasn’t actually sold me a car, but I wanted to reiterate how genuine and honest Sophie & S... Read More

Sophie Hughes

I have had the pleasure of buying a car from Steve & Sophie and received an amazing service from them. My old car had its issues but Steve and Sophie... Read More

Leon Blanchflower

We have been so impressed with the great customer service and personable approach when purchasing our new car. When we began our search for a bigger c... Read More

Faye Johnson

I went down to cator car sales today, very friendly staff and answered all questions there was only two people on shift and they still made time to ta... Read More

Claire leech

I have been chatting to Steve and Sophie for a few months about cars as I was on the look out and they were always super helpful. A focus came into st... Read More